Swinton Insurance

I have been asked to provide further details for my home insurance but am unable to contact Get BLocked message

I am cancelling my policy & direct debit because Money is getting short my daughter

Paying for a. New cheaper policy for me

Nothing happened everything went fine swapped my policy to another car every went perfect no problem with swinton at all I would recommend them to anyone would not hesitate to use swinton for any type of insurance good company

Dealt with : complaintteam@***.co.uk

After an amber weather storm, the house flooded due to an overflowing water course. After months of dealing with the underwriters, Swinton told them that the insurance was null and void as the house wasn't occupied and I had failed to inform them.

The house belonged to my father and he had died. I was named on the insurance and contacted Swinton within weeks of my father's death. They changed the insurance to an Executors insurance and changed to contact details to myself at my home address, over 100 miles from my fathers address. It was 3 months after I had notified them that the flood happened.

It took 7 months to resolve, a time when I was grieving, and it was also shown that occupancy did not matter for external flooding source.

Eventually the insurance paid out and Swinton had to pay me £500 compensation. Over a year later they keep harassing me by sending me marketing mail and emails even though they have been asked on multiple occasions to stop as I would never take out insurance with them again.

Increased policy charge stating a named driver was a risk. Are all drivers not a risk? All details of accidental damage supplied at time of application

Your system is not allowing me to register an account. Could you please answer my query re Insurance4Hire:- Hi I have just ordered and paid for a hire car with Enterprise from Darwin Airport, Australia.

I have not yet purchased any extras, but wish to use Insurance4Hire policy – I have done this before but not for past 8 years. I am looking at an annual policy, but am unsure whether to purchase a ‘worldwide’ or ‘australian’ version. I am confused that CDW and SLI excess insurance appears to be excluded from your policies, but thought that was the main benefit of purchasing your polices. Do I still need to purchase excess insurance from Enterprise?

Thanks for any advice, so that I can purchase the most appropriate policy from yourselves. Stu Darby

While the actual staff are great, patient, professional, the policy you take out with Swinton, as I have found, is worthless. My radiator has a leak, as I had taken out the Home Emergency policy, I thought I would be covered, but any leaks to the radiators are classed as wear and tear, so excluded. All Swinton can offer is to turn the radiators off, so my house and children (5 month old and two year old) get to enjoy January temperatures at their chilliest.

You are left thinking if this common eventuality isn't covered, what is covered as a fixable home emergency.